Question 1

How does Tyms work for banks, insurers, and fintechs?

Accepted Answer

Every team member, relationship managers, compliance officers, ops staff, support reps, gets a personal AI assistant that handles routine work: client queries, transaction monitoring, regulatory checks, KYC reviews. Your team focuses on client decisions and risk judgment, not paperwork.

Question 2

Can we deploy on our own infrastructure?

Accepted Answer

Yes. On-premise and private cloud are fully supported on the Custom plan. Bring your own AI models (or use locally-hosted ones). Data never has to leave your environment.

Question 3

How does Tyms handle regulatory compliance?

Accepted Answer

Tyms continuously monitors regulatory changes relevant to your jurisdiction and lines of business, surfaces what's material, and runs control checks against your policies. Every action is logged with the audit trail regulators expect.

Question 4

Will the AI make financial decisions on its own?

Accepted Answer

No. Tyms AI assistants surface information, draft responses, run checks, and flag exceptions, but every material decision routes to a qualified human. You decide which steps require sign-off; the audit trail is built in.

Question 5

How is Tyms different from other AI software?

Accepted Answer

We're human-first and built for regulated industries. Every answer is grounded in your real data and policies, with sources shown. No hallucinations. The platform is designed to meet the controls financial services teams need to defend.

Question 6

Is client and transaction data safe?

Accepted Answer

Yes. Every institution runs on dedicated infrastructure, your data is never shared. Combined with on-premise deployment, bring-your-own-key, and granular access controls, you keep full sovereignty over client data.

Question 7

How does Tyms charge?

Accepted Answer

Start free, then pick a plan that fits: Basic at $49/month, Pro at $199/month, or Plus at $399/month. Every paid plan includes a monthly allowance of AI and channel messaging credits, with top-ups when you need more. Custom plan pricing is tailored to your organization. See the pricing page for details.

Meet your AI assistant for financial services

Tyms is the operating system for your company

Team workspace

Your company's knowledge

Apps for you & your team

Secure private infrastructure

Multi-model platform

Connect your systems

Run workflows

Empower your institution to get more done

Client onboarding

Risk & monitoring

Client support

Regulatory reports

Common questions

Ready to transform your business operations?