The operating system for
Consumer Goods
Give every person in your consumer goods business an AI assistant and workspace built around how your company operates. Support consumers, run trade and distributor operations and read demand signals from the market.
Meet your AI consumer goods assistant
Works where your team works
Email
WhatsApp
Telegram
Slack
Teams
Empower your brand teams to get more done
AI assistants from consumer to distributor.
Consumer support
Product questions and complaints resolved instantly
Trade & distributor ops
Orders, deliveries, and trade claims handled without back and forth
Demand signals
Sell-through and market trends surfaced from every conversation
Brand engagement
Campaigns, promotions, and loyalty follow-ups on autopilot
Why choose Tyms AI platform for your organization
Team workspace
One workspace where your people and agents work together
Private server
Dedicated VPS with full data isolation and control, hosted online or on your premise
On-premise
Multi-model platform
Anthropic, OpenAI, Gemini, Kimi, ElevenLabs or bring your own
Your organization's intelligence
Put your organization's intelligence to work for your people and agents — privately and securely
Free business apps
AI native apps from Tyms and partners, included free with your workspace
Connect your favourite apps
Bring the tools your team already uses — connected in a few clicks
Local expertise
Forward-deployed engineers and customer success teams sit with your team, working side by side to achieve your organization's goals with your people and AI
Teams from top companies work with Tyms
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Common questions
Quick answers about running consumer goods operations on Tyms.
Tyms gives every commercial and operations team member a personal AI assistant, and every consumer and distributor a customer-facing assistant. Together they handle consumer support, distributor orders, trade questions, and brand engagement across the channels your market actually uses.
Yes. WhatsApp, SMS, voice, web chat, and email are all supported. The assistant keeps context across channels, so a distributor can place an order on WhatsApp and confirm delivery by phone without repeating themselves.
Yes. Tyms integrates with your ERP, CRM, trade promotion management, and distributor management systems. No rip-and-replace, your AI agents work on top of the systems you already run your brand on.
Yes. Tyms is built for scale, from a single brand to a portfolio sold across many markets, with high consumer and distributor message volumes. Enterprise deployments run on dedicated infrastructure sized for your footprint.
We're human-first and built for operations. Tyms agents don't just chat, they execute: take distributor orders, log complaints, track trade claims, send promotions. Your team handles only the cases that genuinely need them.
Yes. Deploy on your own infrastructure or sovereign cloud. Consumer, distributor, and trade data stays in your environment, with the access controls and audit logging brands and regulators require.
Start free, then pick a plan that fits: Basic at $30/month or Pro at $149/month. Every paid plan includes your own private server plus a monthly allowance of AI and channel messaging credits, with top-ups when you need more. Enterprise pricing is custom. See the pricing page for details.
Ready to transform your business operations?
Let's get you started.