The operating system for
Software & Technology
Give every person in your software business an AI assistant and workspace built around how your company operates. Support customers, onboard users and answer technical questions.
Meet your AI software & technology assistant
Works where your team works
Email
WhatsApp
Telegram
Slack
Teams
Empower your product and support teams to get more done
AI assistants built for how software companies operate.
Customer support
Technical and billing questions resolved instantly
User onboarding
New users guided to value from day one
Product insights
Usage, adoption and churn signals surfaced weekly
Back-office ops
Renewals, escalations and reporting automated
Why choose Tyms AI platform for your organization
Team workspace
One workspace where your people and agents work together
Private server
Dedicated VPS with full data isolation and control, hosted online or on your premise
On-premise
Multi-model platform
Anthropic, OpenAI, Gemini, Kimi, ElevenLabs or bring your own
Your organization's intelligence
Put your organization's intelligence to work for your people and agents — privately and securely
Free business apps
AI native apps from Tyms and partners, included free with your workspace
Connect your favourite apps
Bring the tools your team already uses — connected in a few clicks
Local expertise
Forward-deployed engineers and customer success teams sit with your team, working side by side to achieve your organization's goals with your people and AI
Teams from top companies work with Tyms
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Common questions
Quick answers about running software & technology operations on Tyms.
Tyms gives every support, success and product team member a personal AI assistant, and every customer a customer-facing assistant. Together they handle technical questions, onboarding, account changes and product feedback across the channels your customers already use.
Yes. Web chat, email, WhatsApp, SMS and voice are all supported. The assistant keeps context across channels, so a customer can start a question in web chat and finish over email without repeating themselves.
Yes. Tyms integrates with your existing helpdesk, CRM, billing platform and product analytics. No rip-and-replace, your AI agents work on top of the systems you already run.
Yes. Tyms is built for scale, from your first hundred users to millions, with the response times modern software customers expect. Enterprise deployments run on dedicated infrastructure sized for your customer base.
We're human-first and built for operations. Tyms agents don't just chat, they execute: resolve tickets, provision accounts, update subscriptions, escalate bugs with full context. Your team handles only the cases that genuinely need them.
Yes. Deploy on your own infrastructure or sovereign cloud. Customer data stays in your environment, with the controls and audit logging your security reviews and compliance teams require.
Start free, then pick a plan that fits: Basic at $30/month or Pro at $149/month. Every paid plan includes your own private server plus a monthly allowance of AI and channel messaging credits, with top-ups when you need more. Enterprise pricing is custom. See the pricing page for details.
Ready to transform your business operations?
Let's get you started.