Run your customer operations
faster, smarter
Tyms is AI software and agents that help you run your customer operations. Answer questions, resolve issues and delight customers with powerful support insights.
The operating system for your customer team
A personal AI agent for every support rep and every customer. Common questions handled. Reps freed for complex cases.
Customer intelligence at your fingertips. Resolution times, satisfaction and recurring issues, at a glance.
AI-native customer support apps & tools. Help desk, knowledge base, ticket routing and more.
Reach customers where they are. WhatsApp, email, voice, chat and SMS.
Common questions
Tyms is designed for customer operations. It gives everyone on your support team fast answers and task automation. Resolving tickets, routing escalations, tracking satisfaction. So they focus on helping customers.
Tyms comes with support tools inbuilt. But it can also integrate with your existing help desk if you already have one.
Tyms doesn't get in the way of your support people getting work done. It makes ops easy so they focus on customers, not managing tickets.
Yes. You can deploy on your own cloud or on-premise, and bring your own AI models. Your data stays private and under your control.
Platform fee with usage credits. No per-seat pricing. Your whole team uses it.