The operating system for
Travel & Hospitality
Give every person in your travel or hospitality business an AI assistant and workspace built around how your company operates. Manage bookings, serve guests and handle itinerary changes around the clock.
Meet your AI travel & hospitality assistant
Works where your team works
Email
WhatsApp
Telegram
Slack
Teams
Empower your guest-facing teams to get more done
AI assistants for every booking, guest and journey.
Bookings
Reservations taken, confirmed and modified 24/7
Itinerary changes
Rebookings and schedule changes handled in minutes
Guest services
Requests answered instantly on every channel
Revenue insights
Occupancy, bookings and loyalty trends surfaced weekly
Why choose Tyms AI platform for your organization
Team workspace
One workspace where your people and agents work together
Private server
Dedicated VPS with full data isolation and control, hosted online or on your premise
On-premise
Multi-model platform
Anthropic, OpenAI, Gemini, Kimi, ElevenLabs or bring your own
Your organization's intelligence
Put your organization's intelligence to work for your people and agents — privately and securely
Free business apps
AI native apps from Tyms and partners, included free with your workspace
Connect your favourite apps
Bring the tools your team already uses — connected in a few clicks
Local expertise
Forward-deployed engineers and customer success teams sit with your team, working side by side to achieve your organization's goals with your people and AI
Teams from top companies work with Tyms
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Common questions
Quick answers about running travel & hospitality operations on Tyms.
Tyms gives every front desk, reservations and operations team member a personal AI assistant, and every guest a customer-facing assistant. Together they handle bookings, itinerary changes, guest requests and loyalty questions across the channels your guests already use.
Yes. WhatsApp, SMS, voice, web chat and email are all supported. The assistant keeps context across channels, so a guest can start a booking on web chat and confirm a change over WhatsApp without repeating themselves.
Yes. Tyms integrates with your existing property management system, booking engine, GDS, channel manager and CRM. No rip-and-replace, your AI agents work on top of the systems you already run.
Yes. Tyms is built for scale, from a single boutique property to airline-sized volumes, with the same response quality during peak season as on a quiet Tuesday. Enterprise deployments run on dedicated infrastructure sized for your demand.
We're human-first and built for operations. Tyms agents don't just chat, they execute: take bookings, process changes, issue confirmations, dispatch requests to housekeeping. Your team handles only the moments where a human touch genuinely matters.
Yes. Deploy on your own infrastructure or sovereign cloud. Guest and booking data stays in your environment, with the controls and audit logging hospitality brands and regulators require.
Start free, then pick a plan that fits: Basic at $30/month or Pro at $149/month. Every paid plan includes your own private server plus a monthly allowance of AI and channel messaging credits, with top-ups when you need more. Enterprise pricing is custom. See the pricing page for details.
Ready to transform your business operations?
Let's get you started.