AI assistants for
Telecom
Get AI assistants that help telecom providers support subscribers, monitor networks, and reduce churn — at subscriber scale.
Meet your AI telecom assistant
Works where your team works
Email
WhatsApp
Telegram
Slack
Teams
Empower your telco teams to get more done
AI assistants at subscriber scale.
Subscriber support
Billing and service questions resolved instantly
Outage comms
Status notices drafted and sent in minutes
Churn analysis
Usage and churn trends surfaced weekly
Back-office ops
Provisioning and billing workflows automated
Why choose Tyms AI platform for your organization
Team workspace
One workspace where your people and agents work together
Private server
Dedicated VPS with full data isolation and control, hosted online or on your premise
On-premise
Multi-model platform
Anthropic, OpenAI, Gemini, Kimi, ElevenLabs or bring your own
Your organization's intelligence
Put your organization's intelligence to work for your people and agents — privately and securely
Free business apps
AI native apps from Tyms and partners, included free with your workspace
Connect your favourite apps
Bring the tools your team already uses — connected in a few clicks
Local expertise
Forward-deployed engineers and customer success teams sit with your team, working side by side to achieve your organization's goals with your people and AI
Teams from top companies work with Tyms
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Common questions
Quick answers about running telecom operations on Tyms.
Tyms gives every operations and care team member a personal AI assistant — and every subscriber a customer-facing assistant. Together they handle subscriber support, billing queries, plan changes, and retention conversations across the channels your subscribers actually use.
Yes. WhatsApp, SMS, voice, web chat, and email are all supported. The assistant keeps context across channels, so a subscriber can start a query on SMS and finish on a phone call without repeating themselves.
Yes. Tyms integrates with your existing billing platform, BSS, OSS, and CRM. No rip-and-replace — your AI agents work on top of the systems you already operate.
Yes. Tyms is built for scale — millions of subscribers, high message volumes, and the latency telecom care demands. Enterprise deployments run on dedicated infrastructure sized for your subscriber base.
We're human-first and built for operations. Tyms agents don't just chat — they execute: change plans, pull bills, resolve disputes, schedule technicians. Your care team handles only the cases that genuinely need them.
Yes. Deploy on your own infrastructure or sovereign cloud. Subscriber data stays in your environment, with the controls and audit logging telcos and regulators require.
Start free, then pick a plan that fits: Basic at $30/month or Pro at $149/month. Every paid plan includes your own private server plus a monthly allowance of AI and channel messaging credits, with top-ups when you need more. Enterprise pricing is custom. See the pricing page for details.
Ready to transform your business operations?
Let's get you started.