The operating system for
Telecom

Tyms gives every operations and care team member a personal AI assistant, and every subscriber a customer-facing assistant. Together they handle subscriber support, billing queries, plan changes, and retention conversations across the channels your subscribers actually use.

Yes. WhatsApp, SMS, voice, web chat, and email are all supported. The assistant keeps context across channels, so a subscriber can start a query on SMS and finish on a phone call without repeating themselves.

Yes. Tyms integrates with your existing billing platform, BSS, OSS, and CRM. No rip-and-replace, your AI assistants work on top of the systems you already operate.

Yes. Tyms is built for scale, millions of subscribers, high message volumes, and the latency telecom care demands. Enterprise deployments run on dedicated infrastructure sized for your subscriber base.

We're human-first and built for operations. Tyms assistants don't just chat, they execute: change plans, pull bills, resolve disputes, schedule technicians. Your care team handles only the cases that genuinely need them.

Yes. Deploy on your own infrastructure or sovereign cloud. Subscriber data stays in your environment, with the controls and audit logging telcos and regulators require.

Every plan starts with a 14-day free trial. Pick the plan that fits: Basic at $99/month, Pro at $199/month, or Plus at $399/month. Every paid plan includes a monthly allowance of AI and channel messaging credits, with top-ups when you need more. Custom plan pricing is tailored to your organization. See the pricing page for details.