Give customers instant, personal help on chat, WhatsApp, email and voice, around the clock, with a clean handoff to your team when a person is needed.
Works where your team works
Email
WhatsApp
Telegram
Slack
TeamsNo queues, no repeating yourself, no generic chatbot.
Common questions resolved the moment a customer reaches out, in any timezone
Account, history and past conversations pulled in before the first reply
Web chat, WhatsApp, email, SMS and voice, with context carried across them
Escalates to your team with the full story attached, on the rules you set
Grounded in your products, policies and help content.
Knows each customer and their history. Every reply reads like it came from someone who already knows them.
Always on. No queues, no waiting. Volume spikes and time zones stop being a support problem.
Chat, voice, WhatsApp, email, SMS. Customers pick the channel. The assistant keeps the context.
Teams from top companies work with Tyms
asaakQuick answers about putting an AI assistant in front of your customers.