Managing billing

This page covers the controls in Billing. How Tyms charges, product by product, is in Billing.

Open Billing from the Organization section of home.tyms.ai. The owner and anyone with the Billing role can open it. A workspace’s billing account starts with its first top-up.

Overview

• Balance: what you have now. It’s marked Running low or Out of funds when it needs attention.
• Add funds: a one-time top-up of $9, $25, $50 or $100. You add a card with your first one.
• Auto top-up: choose Turn on auto top-up, set When the balance falls below and how much to Add (at least $9), then Save auto top-up. If a payment fails, auto top-up turns off.
• This month by product: what each product has used so far.

The other pages

Page	What it’s for
Products	The products you pay for, and their monthly fees.
Usage	Usage by product and service.
Bills and Invoices	What you’ve been charged, with a PDF of each invoice.
Payment	Add a card or Update payment details, and set the Billing email.
Spending limits	A Monthly limit, and Limits by service. Choose Save limits.

Payments are handled securely by Stripe.

If the balance runs out

Metered services stop until funds are added: "Metered services are stopped until you add funds." Your files and settings stay as they are.

AI models

Models are chosen on the Jamaa page in Admin, not in Billing. See Jamaa settings.