Admin
The admin area
A tour of the admin hub — what workspace admins can manage, and how plan gating works.
If you’re a workspace admin, the admin area is your control room. Open Admin from the sidebar to reach it. This page is a map; the rest of the Admin section goes deeper on each part.
What admins manage
The admin hub is organized into groups:
- Work — your organization profile, brand, office hours, and locations, plus teammates and invitations.
- Billing & Usage — your plan, credits, payment, and models.
- AI — quality oversight with traces and evaluations.
- Channels — the email channel your assistants are reachable on. (WhatsApp is coming soon.)
- AI Agents — governing your team’s agents: roster, skills, and templates.
- Intelligence — the intelligence hubs that turn your data into insight.
- Apps — installing apps and enabling integrations for the workspace.
Who can access it
Only teammates with the Admin role see the admin area. Members use the workspace; admins shape it. See Inviting your team for how roles are assigned.
Plan gating
Some limits depend on your plan, like how many teammates you can invite and your monthly credit allowances. Manage all of it under Billing and usage — see Plans and billing.