Your assistant's email address

Your assistant isn’t only reachable on the web: it has its own email address, so you can send it work straight from your inbox — forward a thread, send an attachment, or fire off a request from your phone.

Find your assistant’s address

Open Channels from your user menu. You’ll see:

• your assistant’s email address,
• when it last received a message, and
• a send a test email button to try it out.

Add the address to your contacts and your assistant is one forward away from any email you’re looking at.

How it behaves

• Your assistant answers email from you — its owner — only. Mail from anyone else isn’t acted on, so nobody can drive your assistant from the outside.
• Requests sent by email work like requests typed in the app: your assistant does the work and replies, and its output lands in Drive like everything else.

For admins

Admins manage the email channel from Channels → Email in the admin area:

• Service status — whether the email channel is up and healthy for your workspace.
• Per-user addresses — the assistant email address each teammate has.
• Forwarding — route mail so work sent to existing addresses reaches the right assistant.
• Domains — the domains your assistant addresses use.
• Customization — tailor how the channel behaves for your organization.

The safety rule above holds for every address: an assistant acts only on mail from its own owner, so publishing or forwarding to an assistant address never lets outsiders drive your team’s assistants.

Next steps

• Channels — the other places you can reach Jamaa.