Admin
The email channel
Administer the email addresses your team's assistants are reachable on — forwarding, domains, and customization.
Every assistant in your workspace has its own email address. The Channels → Email page in the admin area is where you manage the service behind those addresses.
What you manage
- Service status — whether the email channel is up and healthy for your workspace.
- Per-user addresses — the assistant email address each teammate has.
- Forwarding — route mail so work sent to existing addresses reaches the right assistant.
- Domains — the domains your assistant addresses use.
- Customization — tailor how the channel behaves for your organization.
The safety model
Assistant email is deliberately conservative: each assistant acts only on mail from its own owner. Mail from anyone else is not acted on — so publishing or forwarding to an assistant address never gives outsiders a way to drive your team’s assistants.
Coming soon
WhatsApp is next on the channels roadmap. It appears in the admin area as coming soon.